Privacy Policy
Last updated: July 13, 2026
1. Who we are
XLFormula AI (the "Service") is operated by Tekumoori Bharat Kumar ("we", "us", "our"), based in Hyderabad, Telangana, India. We act as the data controller for the personal data described in this notice.
2. Information we collect
- Email address
- Account information
- Generated formulas
- User prompts
- Device information
- Browser information
- IP address
- Cookies
- Usage analytics
3. Payment information
XLFormula AI does not store payment card details. Payments are securely processed by Paddle, our Merchant of Record.
4. Why we process data
We process personal data to:
- Provide the Service (contract performance)
- Authenticate users (contract performance)
- Improve XLFormula AI (legitimate interests)
- Prevent fraud (legitimate interests)
- Provide customer support (contract performance)
- Comply with legal obligations (legal obligation)
5. Third-party services
We may share limited information with trusted providers such as:
- Paddle — our Merchant of Record for sale of subscriptions, payment processing, subscription management, tax compliance, invoicing, and refund handling.
- Hosting providers
- Authentication providers
- Analytics providers
- AI model providers
- Email service providers
- Professional advisers (legal, accounting) where necessary
- Authorities where required by law
6. International transfers
Where personal data is transferred outside your country of residence, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
7. Data retention
We retain personal information only as long as necessary to:
- Provide the Service
- Meet legal obligations
- Resolve disputes
- Prevent fraud
When no longer needed, we delete or anonymise your personal data.
8. Security
We use industry-standard security measures including:
- HTTPS encryption
- Secure authentication
- Access controls
- Encrypted communications
No system is perfectly secure, but we work to reduce risk on an ongoing basis.
9. Cookies
XLFormula AI uses cookies necessary for:
- Login
- Authentication
- Preferences
- Analytics
Paddle may also use cookies required for secure payment processing. You can manage cookies via your browser settings.
10. Your rights
Depending on your location, you may request:
- Access
- Correction
- Deletion
- Restriction
- Data portability
- Withdrawal of consent
You may also complain to your local data protection authority. To exercise your rights, contact us using the details below.
11. Contact
XLFormula AI — owned by Tekumoori Bharat Kumar, based in Hyderabad, Telangana, India.
Email: support@xlformula-ai.com
Website: https://xlformula-ai.com
You can also visit our contact page. For payment or subscription queries, you can contact Paddle at paddle.net.